Terms and Conditions of Use and Sale

Last updated: April 14, 2025

1. Purpose and Scope

These Terms and Conditions of Use and Sale (“TCUS”) define the terms under which the User accesses and uses the software platform provided by AI PRO MANAGEMENT, referred to as “AI Pro Management” or “the Software” or “the Service.” They also set forth the conditions under which AI PRO MANAGEMENT provides, whether free of charge or for a fee, the relevant services such as subscriptions, maintenance, and support.

By using the Service, the User acknowledges having read and accepted these TCUS in their entirety, without reservation. AI PRO MANAGEMENT reserves the right to amend these provisions at any time, informing the User by any means (email, notification, etc.). The most recent version is available on the AI PRO MANAGEMENT website and takes effect as of its publication date.

Note: The Enterprise plan is subject to a separate contract and is therefore not covered by these TCUS.

2. Definitions

• “Software” or “Service”: the AI Pro Management online platform, developed and operated by AI PRO MANAGEMENT, which notably enables project management, Gantt chart generation, task planning, AI chatbot interaction, risk management, and other related modules or functionalities.
• “User” or “Client”: any legal or natural person, holding an account and using the Software.
• “Subscription”: the chosen plan—free (Free) or paid (Professional)—that grants the User access to the Services.
• “Data”: all information, files, documents, content, and personal data the User inputs, stores, or processes within the Software.
• “AI Tokens”: the monthly token quota that enables usage of AI features provided by AI PRO MANAGEMENT, based on the selected Subscription.

3. Description of Services and Subscriptions

AI PRO MANAGEMENT provides a project management tool that leverages Artificial Intelligence (AI) to:

• Establish a Work Breakdown Structure (WBS).
• Automatically generate Gantt charts.
• Estimate risks, budgets, and task durations.
• Facilitate team collaboration (instant messaging, AI chatbot, etc.).
• Synchronize calendars (Google, Outlook).
• Import and process documents (Word, Excel, PDF).
• Create automated reports and documents (AI-generated).

3.1 Free Plan (0 €/month/User)

• Up to 5 projects maximum.
• Interactive Gantt editor.
• Project Costs (Planned vs. Actual).
• Project Documents Repository.
• Encrypted Project Discussions.
• Project Risk Management.
• Advanced To-Do List.
• Whiteboard.
• 10 GB storage capacity.
• Limited AI features (details on limitations are provided in the documentation).
• No guaranteed minimum availability (no SLA).
• Support via email or forum, with varying response times.

3.2 Professional Plan (15 €/month/User)

• Everything included in the Free Plan, plus:
• Unlimited projects.
• 75k AI tokens per month, per User (reset monthly).
• AI Chatbot.
• Document Summaries (AI-generated summaries).
• Document Queries (AI-based search).
• AI WBS Generation.
• AI Risks Generation.
• AI Reports Generation.
• AI Duration Estimation.
• AI Cost Estimation.
• AI Image Generation.
• 500 GB storage capacity.
• Priority Support (faster response times).
• Corrective and evolutionary maintenance as per Article 6.

Note: The 75k monthly tokens are allocated and consumed within the current billing period only; they do not roll over to the next month.

3.3 Enterprise Plan

This plan targets large organizations (minimum 30 users) and is subject to a separate contract. It is not covered by these TCUS.

4. User Account and Service Access

4.1 Account Creation

To access the Service, the User must create an account by providing accurate and up-to-date information (name, email, etc.). The User undertakes not to impersonate any third party.

4.2 Security of Credentials

The User is solely responsible for maintaining the confidentiality of their credentials (login and password). Any login conducted using the User’s credentials is deemed to have been performed by the User. In case of suspected fraudulent activity, the User must notify AI PRO MANAGEMENT immediately.

4.3 User Obligations

The User agrees to:

• Comply with all applicable laws and regulations.
• Refrain from any misuse or abusive use of the Service (e.g., intrusion, hacking, spam, illegal content).
• Avoid disassembling, decompiling, reverse-engineering, or otherwise attempting to extract source code from the Software.
• Not share or resell account access or licenses without prior written authorization from the Company.
• Keep backup copies of important data. The Company does not guarantee restoration of data lost or deleted for reasons beyond its control.

In case of non-compliance with these obligations, AI PRO MANAGEMENT reserves the right to suspend or terminate access to the Service, without prejudice to any legal actions and/or claims for damages.

5. Pricing, Billing, and Payment

5.1 Prices and Payment Methods

• Free Plan: 0 € per month, per User.
• Professional Plan: 15€ per month, per User (monthly or annual billing).
• Payment is made via Stripe (credit card) or PayPal. Other methods may be considered on a case-by-case basis.

5.2 Billing Policy and Termination

• No refunds are issued for any started billing period. Any month that has begun remains due in full.
• The User can terminate their Subscription at any time; termination takes effect at the end of the current billing cycle.
• Upon termination, the User retains access to their account (and corresponding plan features) until the end of the paid period. Afterward, the account may either downgrade to Free or be closed, according to the User’s choice.

6. Maintenance, Availability, and Support

6.1 Corrective Maintenance

AI PRO MANAGEMENT provides corrective maintenance to fix any malfunctions:

• Blocking: renders all functionalities of the Service unusable.
• Semi-blocking: affects only some functionalities.
• Non-blocking: minor issue not preventing normal operation.

The Company endeavors to fix or provide a workaround within the following timeframes:

• Blocking: 1 Business Day
• Semi-blocking: 2 Business Days
• Non-blocking: included in a subsequent Software update

6.2 Evolutionary Maintenance

AI PRO MANAGEMENT may deploy updates and new features automatically. These enhancements aim to improve or expand the Service.

6.3 Service Availability

AI PRO MANAGEMENT targets a 95% availability rate on an annual basis, excluding scheduled maintenance or exceptional circumstances (force majeure, hosting provider outages, etc.). For the Free Plan, no minimum availability guarantee is provided.

6.4 Support

• Free Plan: Support via email or forum, variable response time.
• Professional Plan: Priority support (email, possibly phone) from Monday to Friday, 9:00 a.m. to 7:00 p.m. (Paris time).

7. AI Tokens

7.1 Monthly Allocation

Under the Professional plan, the User receives 75k AI tokens per User each month. This quota is reset at the start of each billing cycle. Tokens not used during the current period are lost and cannot be carried over.

7.2 Functionality and Changes

The token count depends on the amount of text sent and received via AI, the complexity of requests, etc. AI PRO MANAGEMENT reserves the right to change the calculation rules or consumption thresholds (for example, due to increased costs by underlying AI models). If major changes occur (e.g., a significant increase or decrease in token allocation or usage rules), the Company will inform the User through appropriate means before the new policy takes effect.

7.3 Abusive or Fraudulent Usage

The use of scripts, bots, or any other technique intended to bypass token limits or saturate the system is strictly prohibited. In the event of detected abuse, the Company may suspend or terminate the account in question, without prejudice to any legal action and/or claim for damages.

8. Limitation of Liability

8.1 Publisher’s Liability

Within the limits allowed by law, the Company shall not be held liable for any direct or indirect damages sustained by the User, particularly resulting from:

• Any unavailability or malfunction of the Service attributable to third parties (hosting providers, ISPs) or force majeure events.
• Loss, alteration, or unauthorized access to data due to the User’s or a third party’s fault or negligence.
• Consequences of any errors or approximations in the results or estimates provided by the AI (offered only for informational purposes).

8.2 AI Usage

AI features (chatbot, document generation, etc.) provide suggestions and analyses for guidance only. AI PRO MANAGEMENT does not guarantee the accuracy or relevance of such information. The User remains solely responsible for any decisions made based on these outputs.

8.3 Liability Cap

If AI PRO MANAGEMENT is held liable, the total compensation to which the User may be entitled shall, in any event, be limited to the total amount paid by the User in the last twelve (12) months, unless otherwise stipulated by mandatory legal provisions.

9. Intellectual Property

9.1 Ownership of Rights

AI PRO MANAGEMENT is and remains the exclusive owner of all intellectual property rights in the Software (code, design, trademarks, logos, etc.). Any reproduction, adaptation, distribution, or unauthorized exploitation is strictly prohibited.

9.2 License to Use

AI PRO MANAGEMENT grants the User a non-exclusive, personal, and non-transferable right to use the Software for the duration of their Subscription. The User shall not disassemble, decompile, or reverse-engineer the Software, unless otherwise permitted by law.

9.3 User Content

The User retains intellectual property rights over the content they upload (documents, data, etc.). They guarantee that they hold all necessary rights and authorizations to use and publish this content.

10. Personal Data and Privacy

10.1 Privacy Policy

The processing of personal data is governed by our Privacy Policy, which can be consulted at this link and is an integral part of these TCUS. The User should read it carefully before using the Service.

10.2 Data Protection and GDPR

AI PRO MANAGEMENT undertakes to comply with applicable regulations on personal data protection (GDPR). The details of processing (purposes, retention periods, users’ rights, etc.) are described in the Privacy Policy.

11. Data Backup

AI PRO MANAGEMENT regularly performs data backups via its service providers (e.g., Azure). However, the Company does not guarantee the total absence of data loss. In the event of an incident, it will use reasonable means to restore data according to the technical capabilities of its providers.

12. Force Majeure

Neither party shall be held liable for the non-performance or delayed performance of an obligation resulting from an event of force majeure (natural disaster, armed conflict, etc.) as defined by French law or case law.

13. Termination

13.1 By the User

The User may terminate their Subscription at any time. Termination becomes effective at the end of the current billing period.

13.2 By AI PRO MANAGEMENT

AI PRO MANAGEMENT may suspend or terminate the User’s access by operation of law in case of serious or repeated breach (unpaid invoices, violation of third-party rights, etc.), after prior notification has remained unresolved.

13.3 Consequences of Termination

At the end of the Subscription, the account may:

• Be downgraded to the Free Plan (with the associated limitations and conditions), or
• Be permanently closed at the User’s request.

The User may request an export of their data in a common format within 30 days after termination, unless a serious breach justifies immediate closure.

14. Dispute Resolution and Applicable Law

14.1 Governing Law

These Terms and any related agreement are governed by French law.

14.2 Attempt at Amicable Resolution

The Parties shall endeavor to amicably resolve any dispute relating to the interpretation, performance, or termination of the agreement, within thirty (30) days from the notification made by one of the Parties. If no amicable solution is reached, each Party recovers its right to take legal action.

14.3 Jurisdiction

Failing amicable resolution, the Commercial Court of Paris shall have exclusive jurisdiction to settle any dispute, including urgent or protective proceedings.

15. Miscellaneous

15.1 Severability

If one or more clauses of these TCUS are deemed invalid or unenforceable, the other clauses shall remain in full effect.

15.2 Entire Agreement

These TCUS constitute the entire agreement between the Parties regarding their subject matter, superseding all prior or concurrent agreements or communications.

15.3 Changes to the TCUS

AI PRO MANAGEMENT reserves the right to amend these Terms at any time. The updates take effect on the date they are published online. The User is deemed to have accepted the new Terms by continuing to use the Service after such publication.

16. Date of Last Update

These Terms and Conditions of Use and Sale are effective as of April 14, 2025 and replace all previous versions.

AI PRO MANAGEMENT
105 rue Anatole France, 92300 Levallois-Perret, France
RCS Nanterre 908 768 476 — VAT Number: FR63908768476
Contact: +33 1 73 44 67 00 — support@aipromanagement.com